Bug Reporting

To report a bug:

  • Post it in the Gamr7 Forum or
  • Click Help in the Ürban PAD top toolbar and Contact to send us a bug report.

Bug Report Details

The more specific the bug report, the better. Please include as much information as possible:

  • Date
  • Ürban PAD version number
  • System configuration (ex. ATI graphic card/64 bits)
  • A detailed description of the bug
  • Action at time of bug (operation, Editor/City Designer being used)
  • If the bug causes Ürban PAD to crash
  • Text content of error message (will appear in a separate window)
  • Log file of the crash (in City Project folder city_project/log)
  • Any other details relevant to the bug

Example

  • 16.02.2010
  • Ürban PAD v. 2.0.
  • Windows XP (ATI card/64 bits)
  • Ürban PAD GUI functionalities disabled.
  • [Error message text]
  • Log file attached
  • Computer running in Safe Mode.

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